FAQ
Find answers to common questions about our services.
Processing time is typically 24 hours for regular clothes and 48 hours for special items like luxury fabrics. We will contact you if there are any delays.
Yes, we have special techniques to remove stubborn stains. However, we will explain the process before handling your clothes.
There are no additional fees for delivery within a 5 km radius from our location. For areas beyond this radius, delivery fees will be charged based on distance.
We use high-quality detergents and washing techniques appropriate for the fabric type. Every garment is inspected before being returned to you.
We do not accept heavily damaged clothes. However, for minor damage like loose seams, we can repair them before washing.
You can book through our website, call our phone number, or visit our location. We also offer 24-hour online reservation services.
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